Professional Skills
- Microsoft Server Technologies
- Active Directory. Extensive experience with enterprise level networking. Multi and Single domain models. Designed, configured and supported Active Directory environment with more than 50 AD sites and more than 10000 user accounts. Active Directory permission delegation. Designed and implemented multi-tier hub-and-spoke replication topology. Complex Group Policy design and implementation for hundreds of GPOs. Software distribution. Designed and implemented complete Active Directory disaster recovery and restore solutions
- File access and sharing, NTFS security ACL, DFS and NTFRS Replication. Configured and supported a standardised file security policy on the enterprise level across multiple file servers
- Microsoft networking. Designed, implementing and supporting enterprise level DNS, WINS and DHCP infrastructure. External and internal DNS name resolution including split DNS design. Utilised VPN and routing capabilities of Windows 2000 and 2003 servers using RRAS PPTP, L2TP/IPSEC VPN, Routing and NAT.
- Branch office solutions. Implemented Microsoft best practices Branch Office Infrastructure Solutions (BOIS) Release 2. Including the latest technologies from Windows Server Release 2 (DFSR replication, new resource monitoring, server centralisation and virtualisation)
- Clustering. Windows Cluster Services based on Windows 2000 and 2003 Server Enterprise Server. Cluster support for file and printer sharing, Microsoft Exchange and SQL servers. Network Load Balancing (NLB) for web servers
- WSUS and SUS (Microsoft update and patch management service). Implemented a global patch management solution for servers worldwide using WSUS 2.0 and WSUS 3.0
- ISA Server 2000, 2004 and 2006 Standard and Enterprise editions. Designed and implemented an enterprise level firewall solution for multiple sites and an intergraded proxy and Internet access control system, including third party Web filtering engine (SurfControl). Implemented secure authenticated publishing solutions for internal web applications using ISA 2006 including integration with Microsoft Exchange OWA, RPC-over-HTTPS and Microsoft SharePoint
- Internet Information Server (IIS). versions from 2.0 to 6.0. Web server security and performance tuning. Secure sites SSL design and implementation. Secure publishing for internal web servers allowing remote users to access company's Intranet without VPN
- Public Key Infrastructure (PKI). Designed and implemented internal Private Key Infrastructure for the organisation using Microsoft Certificate Service and Group Policy
- Windows Media Services. Publishing points for video broadcasting on the LAN.
- Microsoft Operations Manager (MOM) and SMS 2.0
- Messaging
- Microsoft Exchange 2007, Exchange 2003, Exchange 2000 and Exchange 5.5. Designed, implemented and supported various Exchange mail messaging solutions including multiple sites and routing groups, large number of mail domains, internal and external mail routing, spam filtering, e-mail policy compliance. Supported more than 30 Exchange servers in the organisation. Remote access for Microsoft Exchange including OWA and RPC-over-HTTPS (Outlook Anywhere)
- E-Mail flow troubleshooting. All levels of e-mail subsystem troubleshooting from SMTP to the end user's mailbox
- Exchange disaster recovery. Performed complex Exchange disaster recovery tasks including complete SAN failure and complete server hardware recovery
- Migration between different Exchange versions (5.5 to 2000 and 2003). Participated in the design of Exchange 2003 to Exchange 2007 migration
- Networking
- Good general TCP/IP knowledge including IP Subnets, Routing, DHCP and DNS. Understanding of the OSI networking model and different protocol levels
- VPN. LAN to LAN and User to LAN connections using IPSEC, PPTP, L2TP
- Firewall/VPN hardware appliances: Cisco, Snapgear, SonicWall, Netgear, Dlink and others.
- Wireless setup and implementation. Understanding of Wi-Fi protocols and their characteristics. Wireless security.
- Server and Storage Hardware
- Excellent experience with the most of the current models of the Dell PowerEdge server product line including 750/850/1850/2850/2800/1950/2950/2900. Designed and implemented a unified software deployment scheme facilitating branch office deployment. Worked with Dell specific server technologies such as Remote access cards (DRAC), Dell Digital KVM, Dell OpenManage and others
- Exposure to IBM eServer product line and HP servers.
- Directly connected server disk storage. Worked with different RAID levels (0,1,5,0+1) on various hardware platforms, including performance balancing and testing
- SAN storage for servers. Good exposure to the popular models of leading SAN manufacturers EMC (AX-100, CX-400), XSI (Infortrend), SATA, SCSI, Fibre and iSCSI platforms. HBAs from Emulex and QLogic.
- iSCSI implementation both hardware and software
- Backups and disaster recovery
- File system, Database and Exchange Mailbox backup and recovery. Designed and implemented complete backup and disaster recover solutions using different types and combinations of software from various vendors
- Software: Veritas Backup Exec 8.xx, 9.xx, ArcServe 2000, HP Omniback Dataprotector 5.x, 6.x
- Hardware: Dell PowerVault (TL2000, TL4000 and ML6000) and HP tape libraries for LTO-2 and LTO-3, DDS 3, DDS 4, AIX single units
- Microsoft Data Protection Manager (DPM) 2006 and 2007 - designed and preformed local disk-to-disk and remote over the WAN backup
- Scripting
- Task automation, login & deployment scripts using:
- VBScript using Windows Scripting Host (WSH)
- Windows Shell Scripting (batch files)
- Powershell v 1.0
- Virtualisation technologies
- Developed and implemented complex virtual environments including development, testing and pilot environment, production server virtualisation and branch office server consolidation using virtualisation. Platforms used:
- VMware ESX v 2.5, 3.0 and 3.5 using VirtualCenter, VMware converter VMware Infrastructure 3.0i
- VMware Server v. 1.0x
- Microsoft Virtual Server 2005 R2
- Microsoft Hypervisor virtualisation technology
- Operation Systems
- x64 computing transition for the enterprise. Developed and implemented the smooth transition plan for core services such as Exchange, SQL and file servers to move from x86 to x64 environment
- Server-side OS: Windows 2008 Server, Windows 2003 Server R2, Windows 2003 Server x86 and x64, Windows 2000 Server, Windows NT 4.0
- Client-side OS: Windows Vista, Windows XP, 2000, NT 4.0, Me, 98 and 95
- Security/Antivirus/Imaging
- Symantec/Norton Ghost imaging technologies. Custom SOE builds for remote offices, designed and created fully automated solutions for rolling out new computer systems.
- Symantec (Norton) Antivirus 7.xx, 8.xx, 9.xx Corporate and Enterprise editions
- McAfee Virus Scan Enterprise 7.xx/8.xx.Designed and implemented complete antivirus solution for the company using McAfee Autoupdate Architect, ePolicy Orchestrator, McAfee Installation Designer.
- Symantec Antivirus for Exchange, Symantec Mail Security for SMTP, Symantec Web Security
- SurfControl 5.0 for ISA Server 2004. Designed the full scale implementation of an Internet access filtering and acceleration solution based on Microsoft ISA 2004 and SurfControl 5.0.
- Terminal Services
- Microsoft Terminal Services on Microsoft Windows Server 2008 and Microsoft Windows Server 2003/2000
- Citrix Metaframe 1.8, Metaframe XP
- Thin clients based solution implementation.
- Cisco network technologies
- Catalyst 4000, 6000, switches and routers Cisco 26xx, 800. Web interface and CLI.
- IP telephony AVVID (CallManager) with more than 400 IP phones.
- Business Skills
- Good experience in mentoring and teaching other levels of IT within the organisation (2nd and 1st levels). Excellent collaboration skills inside the team
- Participated in various projects all around Australia, including remote areas (e.g. Newman and Port Hedland, WA, Clermont, QLD) and overseas (India, Singapore) showing exceptional results in delivering IT solutions
- Excellent troubleshooting skills solving all types of problems using minimum resources and implementing non standard approaches
- Exceptional ability to quickly master new software and hardware and apply its full range of capabilities
- Proven skills resolving problems and tense situations
- Willing to do whatever it takes to get the job done
- Miscellaneous skills
- Good knowledge of Hypertext Mark-up Language (HTML), Microsoft Visio, Adobe Photoshop and Corel Draw
- Solid background making network and other technical documentation